«Grade III gonarthrosis, an 8-month wait at home. Sofortmed referred me to Helios Klinikum Berlin-Buch, and surgery took place on day 5. Rehabilitation was at MEDIAN Kladow. After 19 days I was walking with a cane. My coordinator handled everything — from transfers to keeping my family informed. This account is based on typical cases. Names and details have been changed.»